All your questions answered

Yes, you can view & print your unredeemed vouchers & Statement, update your personal details and check your points balance to spend in-store or online. It’s quick and easy! Click on My Clubcard Account. Register your Clubcard or sign in (if you’re already registered). Once you are set up with log in details and we’ve verified your account, you will be able to log in any time in the future to view your account online.

Yes, once you’ve registered your Clubcard online simply download the free Tesco Ireland App from the App store or Google play. Scroll down on your phone to Clubcard and sign into your Clubcard account.

That’s no problem at all. Go to My Clubcard Account, click on ’My Account Details’ and then on ’Order a replacement’ and you can order a new set online. Alternatively, you can contact us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

If you move house and forget to tell us your new address, we’ll continue to send your statement to your old address, which means you won’t receive any vouchers you have collected. To update your details, login to My Clubcard Account, click on ’My Account Details’ and then ’My Personal Details’. Alternatively you can give us a call on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

If you have forgotten your password, please go to My Clubcard Account login page, click ’Forgotten your password’ and follow the instructions, so we can email you your password. If you have logged in but are viewing a customer verification screen, we need to verify that this is your account before we provide you with access. Please enter your Clubcard number that is registered in your name, check name details are correct and postal address so we can match it against the information we hold. The security of your data is really important to us, so if there isn’t an exact match we won’t be able to give you access to your account online. For additional support please contact us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm and we will be happy to help.

We at Tesco, together with our points partners, try to process all points as quickly as possible. Sometimes it may take a bit longer to add points. Please allow a few days for your points to show in your account. If your points are still missing, please call us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

You can exchange your Clubcard vouchers for Reward Partner tokens online at: https://www.tesco.ie/clubcardboost/. Browse through all our Reward Partner products by selecting the category you are interested in

Reward Partner orders sent by email will be sent to your registered email address within 3 hours of receiving your order, unless otherwise stated please note this may take longer due to additional security checks. This email will come from Tesco Clubcard and can sometimes land in your junk/spam folder, so please check there too. If you cannot find your email, please give us a call on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm. To check how your Reward Partner order is sent, please see "How to place your order" on the webpage of your chosen Reward Partner product.

If you have not received your confirmation email within 2 hours of placing your order, please give us a call on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

Unused and in date Reward Partner tokens can be refunded for Clubcard Points. Call the Clubcard - 1800 248123 Mon-Fri 9am-8pm, Sat 9am-6pm

The easiest way to apply for a Clubcard is to download the Tesco Ireland app on your phone and register for a digital Clubcard which you can use straight away, or you can apply online. Alternatively, you can call us on 1800 248 123, Mon-Fri: 9am-8pm and Saturday 9am-6pm.

If you sign up via the App or online you will receive a digital Clubcard straight away, which, you can scan at the till from your phone or your email. In an effort to reduce plastic we only send a plastic card, by post, if a customer requests one online.  This will then be sent within 10 working days. 

If you don’t tell us who you are or where you live, we won’t be able to send you your Clubcard statement and any vouchers you have collected. If you have an unregistered card, please call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

No, they both do the same thing. Pop one on your keys, and give one to another member of your household so they can collect points for you.

If it was more than two years ago, we won’t be able to retrieve your points. If it was less than two years ago, you can log in as normal. If you can’t remember your log in details, call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

If you’ve signed up for a Tesco.ie account and ticked the box to say you don’t have a Clubcard then you’ll still have been opted into the Clubcard scheme. Your points will have been collected for all your online purchases across Tesco.ie sites. If you’d like us to send you an actual Clubcard, call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm. We’ll be pleased to send you a card, linked to your Tesco.ie account, which will mean all your points are in the same place.

You will collect points every time you shop and scan your Clubcard at a Tesco store in the Republic of Ireland (ROI) or online at tesco.ie, or with any of our Points Partners. The collect rate will differ depending on where the transaction takes place. Full details on the different ways to collect points can be found here. You will not be able to collect points on purchases made in-store in Great Britain or Northern Ireland.  

You can’t collect points on some products due to various legal, regulatory, or contractual reasons. These products are: tobacco or tobacco related products, lottery, stamps, prescription medicines, infant formula milk, Tesco Gift Cards, in-store concessions, Paypoint payments, alcohol and Deposit return scheme payment. Other products may also be excluded from the scheme at the discretion of Tesco. 

To help us manage the scheme and to ensure all customers are treated fairly, there is a limit of 30,000 points for each collection period.

You need to collect a minimum of 250 points (per collection period) to receive Clubcard vouchers. This will give you €2.50 in vouchers. After that, every 50 points turns into €0.50 worth of vouchers.

In order to receive Clubcard vouchers, you need to collect a minimum of 250 points per collection period. If you don’t reach this amount, your points will be carried forward to your next statement. After you reach 250 points, we will send you vouchers for every 50 points. For example, if you have 280 points in your account, we will transform 250 of them into €2.50 worth of vouchers and the other 30 points will be carried forward to your next statement.If an account is unused for two years, the carried forward points will expire and be removed from the account.

First, check that another account holder didn’t use your Clubcard. Then check that it wasn’t a transaction where you used your key fob to collect the points. Please, allow a few days for this to be shown in your account. If it’s still a mystery, please call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm to report the incident.

We at Tesco, together with our points partners, try to process all points as quickly as possible. Sometimes it may take a bit longer to add points. Please allow a few days for your points to show in your account. If your points are still missing, please call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

You can check your points on the Tesco App by clicking on Clubcard or online, click here for My Clubcard Account. Your points balance is also on the bottom of your till receipt. Alternatively, call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

No. The Data Protection Act prevents us from changing any details on a card without the owner’s consent. You can have the points transferred to your existing card or we can send you a new card - but the request must be in writing by either filling out and sending the details in a Customer Service Form, or by writing to us at:

Tesco Clubcard

PO Box 7198

Freepost 2664

Dublin 2

If you forget to show your Clubcard when you were at Tesco for your shopping or fuel, your points can be manually added to your account (you can’t add your points online) next time you are in store - simply go to the Customer Service desk and show your receipt and Clubcard to the member of staff. Please remember that your purchase must be within the last 14 days and that you can only show two receipts per day.

We are obliged to not keep personal information for longer than is necessary. Members who don’t use their Clubcard for two years are considered to have left the scheme and their details are removed. Of course, customers are free to join the scheme again in the future by simply re-registering their details.

If you’ve signed up for a Tesco.ie account and ticked the box to say you don’t have a Clubcard then you’ll still have been opted into the Clubcard scheme. Your points will have been collected for all your online purchases across Tesco.ie sites. If you’d like us to send you an actual Clubcard, call us on 1800 248 123, Monday to Friday: 8am to 8pm and Saturday: 8am to 6pm. We’ll be pleased to send you a card, linked to your Tesco.ie account, which will mean all your points are in the same place. If you have the Tesco App you can click on Clubcard at the bottom of the screen and this will bring you to your digital Clubcard. If you’d like help or need a plastic card, call us on 1800 248 123, Monday to Friday: 8am to 8pm and Saturday: 8am to 6pm. We’ll be pleased to help you and make sure you’re linked to your Tesco.ie account, which will mean all your points are in the same place.

Before every statement, we have a cut-off date. At this time, the points you have collected are converted into Clubcard vouchers and sent to you with your statement. Collection period is the period between the cut-off dates for each statement.

You need to collect a minimum of 250 Clubcard points (per collection period) to receive Clubcard vouchers. So, this will give you €2.50 in vouchers. After that, every 50 points turns into 50c worth of vouchers. Any leftover points that haven't been turned into vouchers will be carried forward into the next collection period. If you have 249 points or less you can request vouchers via the Tesco app between statements

Clubcard Statements are sent to customers 3 times a year. You can also access your Statement and unredeemed vouchers online or your phone. Click here to register your Clubcard or sign in if you're already registered. Once you are set up with log in details and we’ve verified your account you can access your Clubcard online. Alternatively, download the Tesco Ireland App from the App store or Google Play. Scroll down to Clubcard and sign into your Clubcard on your phone. You can also request vouchers between Clubcard statements via the Tesco app.

We’ll send you your Clubcard vouchers in your Clubcard statement three times a year. Go to My Clubcard account to see how long you have until the end of the current points collection period. You can also request vouchers between Clubcard statements via the Tesco app.

You can see all the vouchers we have sent you in the last 2 years via My Clubcard account. You will be able to view the vouchers you have still left to spend (including online codes), so you can also spend them online. 

You can see the status of all your vouchers online at My Clubcard account. Simply go to 'My Vouchers'. Your active vouchers are listed first, with details of their expiry dates and online codes. You can also see the vouchers you have used, along with details of when and how you used them.

There are 3 reasons you may not have received vouchers:

1. Your Clubcard may not be registered. Please check it is registered by contact us on 1800 248 123* Option 2, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.
 
2. We may have not your correct address details. You can change your address online by going to My Clubcard Account. Go to 'My Account Details' and click on 'My Personal Details'.
 
3. You need to collect at least 250 points in order to start receiving vouchers. Go to My Clubcard account to view your latest points balance.

Your vouchers are valid for two years.

Vouchers are valid for two years. You won’t be able to use them once they have expired.

Yes. Complete your online shop in the usual way and when it comes to the point of paying, you’ll be able to type in the unique 12 digit alphanumeric code that’s on each Clubcard voucher at the checkout. If you are shopping at Tesco direct, your vouchers will be available on checkout.

If you have any questions on used vouchers please contact us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

My Clubcard account displays vouchers still to be spent, used vouchers and vouchers yet to be processed. If you’ve had some vouchers cancelled they will not be displayed online.

Your vouchers are available in the Tesco App or go to My Clubcard account and select My Vouchers. All of your active Clubcard vouchers will be listed, along with the online codes. You also have the option to print your vouchers. If you want to use them in-store please contact us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm and we will arrange to have your vouchers cancelled and the points added back on to your account.

It’s an additional thank you from us. Clubcard Bonus coupons are for items we think you might like. They can help you to build up your points balance faster.

You get vouchers before your next statement by requesting them in your Tesco Ireland app. You can then spend the Clubcard vouchers as normal in-store or online. Or you can exchange them for up to 3x the value with our Reward Partners.

You can request to exchange your points into vouchers once a day. You will need a minimum of 150 points to turn into vouchers. Requested vouchers will be valid for up to 21–24 months from the day you requested them. There'll be an expiry date on each voucher. When requesting, you’ll automatically stop receiving your statements by post. Instead, we’ll send your statements to your registered email address. To receive paper statements and vouchers again, please opt in for mailings by post. If you’re a Clubcard Christmas Saver, you won’t be able to request vouchers.

Once you've requested vouchers, they should arrive straight away, so they can't be cancelled.

Customers from ROI cannot use their vouchers or coupons in-store or online in Great Britain or Northern Ireland.

If you think you might have left them in store, please check with the Customer Service Desk to see if they have been handed in. You can also call us to see if they have any additional information on 1800 248 123* Option 2, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

That’s no problem at all. Go to My Clubcard Account, click on 'My Account Details' and select 'Order a replacement' and you can order a new set online. Alternatively, you can contact us on 1800 248 123* Option 2, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

If you didn’t register your temporary card, we won’t be able to retrieve your points. You can request a new card by completing the form on the Join page. If you registered your temporary card, we are in the process of sending you a permanent Clubcard and key fobs, which should be with you within 20 working days. In the meantime, please keep your receipts and once you have received your Clubcard, go to the Customer Service desk at any Tesco store where a member of staff can add your points onto your account.

Your Clubcard will take up to 20 working days to arrive. After this period, if you’re concerned about the whereabouts of your card, then contact us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

For Staff Privilege Cards, please contact your team personnel manager. For Tesco Bank Credit Card, please call 1 800 555 743

If two Clubcard members live at the same address, you may merge your accounts together by calling us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm. For data protection purposes, both members must be available to talk to the member of staff. Once complete, you will both be named members on a joint Clubcard Account and both of you may control this account.

If you have an account with someone and wish to create two separate accounts, you don’t need to request a new card. Please call us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm. The account will be split into two and any points collected will be divided between the two accounts, based on whose card or key fob was originally used to collect the points. Any vouchers already issued will not be affected and it is the responsibility of both members to agree how to divide these up between themselves.

All cards are issued to the Clubcard member named on the account and must not be transferred in any way. However, if you have friends or family living at the same address, and over the age of 18, you may give them one of your key fobs to help you collect points faster.

The terms and conditions form the contract between us (Clubcard) and you (the Clubcard member) and underpin how the scheme operates. They apply to the entire Clubcard scheme and all members. Please be aware that there are optional elements of Clubcard that may have additional terms and conditions. Examples of these are - Christmas Savers, Clubcard Reward Partner, Clubcard Perks and Clubcard Credit Card.

The core terms and conditions apply to all members of the Clubcard scheme. Not all of our members participate in the optional elements of the scheme, so the separate terms and conditions will only apply to the relevant members.

Yes, all Clubcard customers can sign up to My Clubcard Account but for security reasons you will need to register with Tesco.ie in order to log in.

If a family member dies, please write to us at the address below or fill in our Customer Service Team form detailing the member’s name, address and Clubcard number. We will close the account so that no further mailings are sent. The Data Protection Act prevents us from changing any details on a card without the owner’s consent, but you can have the points transferred to your existing card or we can send you a new card. However, the request for this must be in writing. Please write to:

Please write to:

Tesco Clubcard

Tesco Ireland Ltd

PO Box 7198

Freepost 2664

Dublin 2

You only need one account to participate in the scheme, regardless of the number of different cards you may have, i.e. Clubcard, Clubcard Credit Card, etc. Having one account means you can easily keep track of the points you are collecting in one place and means we only need to send you one statement, which is better for the environment.

Call us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm. They will be able to merge all of your accounts into one so that you can easily keep track of the points you are collecting.

If you wish to leave the Clubcard scheme, please call us on 1800 248 123* Option 2, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

If you leave the Clubcard scheme your account will be closed and you will no longer receive a statement mailing or be able to collect points. Any vouchers that have been issued will also be cancelled. If you have points in your account or vouchers that you wish to use, we recommend that you do so before choosing to leave the scheme.

If you have forgotten your password, please go to My Clubcard Account login page click 'Forgotten your password' and follow the instructions, so we can email you your password. If you have logged in but are viewing a customer verification screen, we need to verify that this is your account before we provide you with access. Please enter your Clubcard number, your name and postal address and we will match it against the information we hold. The security of your data is really important to us, so if there isn’t an exact match we won’t be able to give you access to your account online. For additional support please contact us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm and we will be happy to help.

It’s quick and easy to register to access your Clubcard account online. There’s a guide to help you here. You’ll need to register with Tesco.ie first, so that we can set you up with access details. Once you are set up with log in details and we’ve verified your account, you will be able to log in any time in the future to view your account online

Please call us on the grocery Dotcom helpline 1800 248 123.

Yes. Our systems need to have the same information about you. Please update both accounts with the right address, phone number, email address and preferences. Go to Update My Clubcard Account to check or update your details as needed. 

If you have forgotten your password, please go to ’My Clubcard Account’ login page, click 'Forgotten your password' and follow the instructions, so we can email you your password.

To change your password you need to go login to your ’My Clubcard Account’ click on 'My Account Details' and select 'My Personal Details', on the left side menu. Here you will find a link to show you how to change your password. Please remember to use different passwords to be as secure as possible online.

If you move house and forget to tell us your new address, we’ll continue to send your statement to your old address, which means you won’t receive any vouchers you have collected. To update your details, give us a call on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm or login to My Clubcard Account and change your details under 'My Account Details' and 'My Personal Details'.

No, you’ll have to change the address on your Clubcard, too. It’s easy for us to change your details though. Give us a call on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm or update them in My Clubcard Account under 'My Account Details' and 'My Personal Details'.

Please contact us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm and we will update your address for you.

Please contact us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm and we will update your address for you.

Your login details (email and password) for your Tesco.ie and Clubcard accounts are the same and are managed by Tesco.ie, so if you need to change the email address you use to login, please go to Tesco.ie/Account to update it. After you do so, we strongly recommend you also change it in your Clubcard Account to keep all your information up to date:

1. Under 'My Personal Details', in the 'Your contact details' section; and
 
2. If you opted to receive your statement by email, you also need to update it under 'My Preferences'

An ideal password is long and has letters and numbers. Wherever possible try using eight characters or more. Online criminals use sophisticated tools that can rapidly decipher passwords so avoid using the same password/email address combination for multiple websites and never use your personal email account password for other websites. For more advice on creating a secure password go to Get Safe Online

It is important to keep your details up to date; we want to send your vouchers to the right address and sometimes we may need to contact you about changes to Clubcard. Whenever you update your email address, address or telephone number we will send you confirmation by email. It is easy to check and amend your details at any time, simply log into your My Clubcard Account via https://www.tesco.ie/clubcard/

Phishing is an attempt to obtain personal details. You might receive an email that looks legitimate - as though it’s from Tesco or maybe your bank for example - but it will ask you for personal information that genuine companies would never ask you for. The email is most likely fake if it asks you for: passwords, Clubcard number, date of birth or banking details. Some fake emails may ask you to click a link to another website. This website may also ask for personal details, so if you’re not sure about the email in the first place, it’s best just to delete it. If you want to access your Clubcard account and are unsure about a link in an email, always start at www.Tesco.ie and click Clubcard to find your way to My Clubcard account. Remember we will never ask you for personal information in an email unless you have contacted us first and we are replying to you directly. We will NEVER ask you for your password.

Your browser is the programme you use to access and view the internet. Examples of browsers you might be using include Internet Explorer, Firefox, Safari or Google Chrome. Whichever you prefer to use, do make sure you’ve got the latest version. The newer the version, the higher the level of security it offers. Updating is easy and completely free.

If you do have any questions or concerns regarding the security of your online Clubcard account you may wish to contact our dedicated team on 1800 248 123 Monday to Friday - 9am to 8pm, Saturday - 9am to 6pm.

If you have a joint Clubcard account we can only display your points summary. If you are the only account holder, you will be able to view all your points transactions.

We at Tesco, together with our points partners, try to process all points as quickly as possible. Sometimes it may take a bit longer to add points. Please allow a few days for your points to show in your account. If your points are still missing, please call us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

In the past you may have merged your cards together and occasionally accounts are merged incorrectly. Your points are all collected in the same account and you will receive one statement. If you would like your account to be amended, please call us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

Over time you may have received different Clubcards, with different card numbers. A card that hasn’t been used for more than two years is likely to be removed from your account. If this page shows a card has been used, it will tell you where. We’d advise that in future you use the card in your wallet to collect points, rather than the card number listed here. Shopping with Tesco online is another example in which a card is used without it having to exist in a customer’s wallet. Please go to Tesco.ie/Account to update your card number. This will also help you with future shops on Tesco.ie grocery as it will list the products you have bought in-store, under My Favourites.

If you wish to add a missing card to My Clubcard Account, please call us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

No, we will delete this number for you after it has not been used for a period of time.

Please check your internet connection. If it is not a connectivity issue then we may have a system issue. Please revisit the site later.

It may be that the internet connection is not working properly or that we have a system issue. Please revisit the page later.

Please click the cross at the top right hand side of the page.

If you need help registering your Clubcard, you can find a step-by-step guide here If you need help with anything else, please contact us on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

The Clubcard Statement is sent to all customers regardless of your marketing opt in/out preference, so you can receive your points balance and any vouchers you earned. We also create personalised coupons and send these to all customers independent on your marketing preferences; however, if you no longer want to receive them, please contact us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm. All other mailings are subject to marketing preferences and you can check if you are opted in/out by clicking on 'My Contact Preferences' under 'My Account Details' in My Clubcard Account

If you don't want to spend your vouchers in-store or online, you can make them go even further with Clubcard Reward Partners.  

Anyone with enough vouchers can exchange them with our Clubcard Reward Partners

The best way to access your Clubcard vouchers is in the Tesco app or in My Clubcard Account online. All your active Clubcard vouchers will be listed, so you can use them in-store, online or with Reward Partners, even if you've lost the paper versions.

You can only use Clubcard vouchers that were sent to your registered Clubcard account or address (the address your Clubcard statement is sent to)

Yes, if you have 150 points or more, you can turn your points into vouchers on the Tesco App. Click here. If you don't have the app, simply download it for free from your phone’s app store. Payment on Clubcard website can only be taken in Clubcard vouchers.

No. Payment can only be taken in Clubcard vouchers.

Your vouchers are valid for two years. An expiry date is displayed on each Clubcard voucher.

No. All Clubcard vouchers must be in-date to be used.

Any change will be credited back to your Clubcard Account, and you will receive as new Clubcard vouchers in the next statement.

Yes, you can use your Clubcard vouchers from a previous statement as long as their dates are still valid. There is no limit to the amount you can exchange, unless otherwise specified on the webpage

Yes, you will need to have your Clubcard when exchanging your Clubcard vouchers for tokens.

Yes, Clubcard vouchers and Bonus vouchers may not be used in any coffee shop/restaurant or for purchases of tobacco, Lottery tickets, savings stamps, postage stamps, medicines, infant milk formulae, alcohol and Gift Cards.

We’ll send your Reward Partner token codes to the email address you fill in on the Reward Partner redemption form at tesco.ie/clubcard/deals/redeem/ Please remember to check your spam or junk email folder (and make the emails as ‘not spam/junk’) to make sure you get them in future. We no longer send Reward Partner codes by post.

When you have chosen the Reward Partner product you would like to purchase, you enter the amount of Clubcard vouchers you’d like to exchange. Then, when you add the Reward Partner product to your basket you’ll be told the value of the Reward Partner tokens you’ll receive, along with the cost in Clubcard vouchers.

All Clubcard Reward Partner product ordered at the same time will be sent out at the same time. Delivery methods may vary for each Reward Partner

Sorry, but once the order has been confirmed processing is an automated service and cannot be stopped.

Reward Partner orders sent by email will come from Tesco Clubcard and can sometimes land in your junk/spam folder, so please check there too. If you cannot find your email, please give us a call on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

Reward Partner tokens are valid for at least 6 months, the expiry date is printed on the Reward Partner token emailed to you.

Some Reward Partner tokens can be refunded back onto your Clubcard account in points, if they are in date and not used. Please check the terms and conditions on the Reward Partner page before exchanging your Clubcard vouchers. If you’re unsure call 1800 248 123 before exchanging your Clubcard vouchers.

No, we’re unable to extend the validity of Reward Partner tokens. Tokens are valid for at least 6 months, the expiry date is printed on the Reward Partner token emailed to you.

No, we are unable to exchange Reward Partner tokens.

No. You can use them whenever you like, as long as they are valid.

Yes. If asked, you will be required to produce proof of identification - a bank card or something similar is suitable.

No, you must have your Reward Partner tokens/codes before you book. You will be asked to supply the serial numbers on the tokens. You should check availability and dates with the partner before exchanging your Clubcard vouchers for the partner.

You can find the prices, opening times and other useful information on the supplier’s own website - simply follow the link to their page from our website page. Alternatively, you can call us on either 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm.

Clubcard Prices reward our Clubcard members with exclusive deals in-store (excluding Express stores) and online. To get Clubcard Prices, simply scan your Clubcard app or tap your Clubcard/key fob at the checkout. If you're shopping online, you'll need to have a Clubcard number on your account in order to avail of Clubcard pricing and your delivery must be within the timeframe to get the lower price. Delivery charges may apply.

You'll need a Clubcard to take advantage of Clubcard Prices. You must be 18 or over to register for a Clubcard. Clubcard Prices are available in-store (excluding Express stores) and online. They are subject to availability. Prices may vary and delivery charges may apply. To qualify in-store, you must scan your Clubcard app or tap your Clubcard/key fob at the time of purchase.

Enjoy alcohol responsibly. Maximum purchase of two alcoholic products per customer. For all other products maximum purchase of 6 per customer. Subject to availability. Excludes Express Stores.

You have to have a Clubcard to get Clubcard Prices. It's easy to join and you'll get a ton of other great benefits too! You'll need to be 18 or over to join. Simply go to Tesco.ie/Clubcard/ register and follow the steps. It takes 40 seconds and your card appears on your phone. Then you can start using your Clubcard straight away - just scan your Clubcard from your phone at the checkout if you're shopping in-store. For online Clubcard prices will not be shown in your basket upon checking out. However, if you have a Clubcard added to your tesco.ie account and you have placed your order for delivery/collection within the eligible promotion dates, you will be charged the Clubcard pricing on the day you receive your order.

To register your Clubcard to your Tesco online account simply sign into your account on Tesco.ie, click on 'My Account' in the top banner and then add your Clubcard account via 'Your Clubcard details'.

In-store, we'll clearly mark products with a yellow Clubcard Price label; you'll also see the regular price. For online products, we'll show the regular price and the Clubcard Price alongside the offer.

To get Clubcard Prices, you must scan your Clubcard or tap your Clubcard/key fob at the checkout.

Clubcard Prices may not show in your basket or at checkout when shopping online. But don't worry, as long as you have a Clubcard on your account you'll only pay the Clubcard Price. You'll see it on the receipt when your shopping is delivered or collected.

Yes, customer quotas apply. See in-store, or online alongside each Clubcard price offer for individual quotas. Maximum purchase of two alcoholic products per customer. For all other products maximum purchase of 6 per customer. Subject to availability. Excludes Express Stores.

No, Clubcard is free to join and you will not incur any additional charges by holding a Clubcard.

Go to My Clubcard Account and you will be able to view vouchers saved so far, any top-up money you have put in and any bonus vouchers that you have qualified for.

If you happen to join when statements are already on their way, we might not have had enough time to register you as a Christmas Saver. If you take your Clubcard vouchers to the checkout, they will be re-credited to your account

If you have any valid Clubcard vouchers, these can also be taken to the checkout and used to top-up your savings. They will be treated in the same way as a cash top-up.

You can start saving for Christmas 2025 from 26 December 2024 and the last chance to top-up to receive your top-up and bonus vouchers with your November 2025 Statement is 26 October 2025.

When you top-up your saver balance at the till, the money will be sent in your November statement as top-up vouchers. Top-up and bonus vouchers can be redeemed in-store, online, on petrol or at Tesco direct. They cannot be redeemed on Clubcard Reward Partner products at Tesco. The maximum amount you can top up is €360.

Clubcard points are not collected on any top-ups.

Your top-up vouchers will expire after two years. But if you’d like to keep them for longer than this, then give us a call on 1800 248 123, Monday to Friday: 9am to 8pm and Saturday: 9am to 6pm and we’ll issue a gift card to the value of your vouchers.